发明名称 Workflow management system
摘要 A system and method for monitoring and enforcing compliance with contractual obligations in an account-based system are described. The illustrated embodiments additionally include a contact management system, and some embodiments are adapted for employment in a debt collection context. Certain embodiments are described for allowing a debt collector to associate debtors with different categories, either manually or automatically in response to predetermined condition. Thus, the system can efficiently manage the status of debtors by associating each debtor with a particular category. As part of this system, the debtor accounts are moved from one category to another, and from one individual to another, as the collection process is undertaken.
申请公布号 AU1487101(A) 申请公布日期 2001.06.12
申请号 AU20010014871 申请日期 2000.11.14
申请人 DCS, INC. 发明人 JAMES B. A. TRACEY;BRUCE MACKINLAY;JOSEPH TAGUPA;PAUL LAUFFENBURGER;DANIEL EXLINE II;HAROLD T. LEACH JR.
分类号 G06Q10/06;G06Q10/10;G06Q30/02 主分类号 G06Q10/06
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