COMMUNICATION METHOD AND SYSTEM

摘要

A communication system comprises a mobile telephone (10) connected to an Interactive voice response (IVR) server (12) and associated database (14) by a telephone communications network (20). The IVR server (12) is in turn connected to a plurality of computers 16 on a second network (18). The database (14) stores the relationship between a plurality of telephone numbers and a plurality of IP addresses of the computers (16). A telephone call is routed using the telecommunication networks to the IVR server. The IVR server (12) uses the related IP address to send a message to the remote computer (16) and a communication session is set up between a listening application running on the remote computer 16 and the IVR server (12), whereby the remote computer (16) receives parameters and sends commands to the IVR Server (12), and the IVR server in turn sends and receives messages to the user via the telephone communications network (20).