摘要 |
A system and method of retrieving voice mail messages from a primary VMS (13) and at least one secondary VMS (17) with a single phone call from a subscriber. A telephone number for the secondary VMS is stored in a subscriber profile (18) in the primary VMS. After the subscriber calls the primary VMS and retrieves messages stored in the primary VMS, the subscriber is presented with an options menu (25) and selects to divert (26) to the secondary VMS. The primary VMS retrieves (27) the stored telephone number for the secondary VMS, automatically seizes (28) an outside telephone line, and auto-dials the telephone number for the secondary VMS. The secondary VMS provides a menu of options (29) to the subscriber. The secondary VMS then receives a subscriber selection (30) to listen to messages, and plays messages (31) stored in the secondary VMS for the subscriber in response to the subscriber selection. If more than one secondary VMS is defined (35) in the subscriber profile, the primary VMS sequentially calls (37) each of the secondary VMSs for retrieval of messages stored therein. |