| 摘要 |
<p>A method for determining the total cost incurred per user of information technology (IT) in a distributed computing environment includes obtaining base costs (10) and ongoing costs (12, 14) of an IT system and applying those costs to a series of metrics (24, 26, 28). The metrics (24, 26, 28) are compared against benchmarks (32) to evaluate and assess where cost efficiencies can be achieved.</p> |
