发明名称 AUTOMATED TECHNICAL SUPPORTING METHOD AND SYSTEM FOR COMPUTER
摘要 <p>PROBLEM TO BE SOLVED: To provide an automated technical supporting method and system for realizing a repairing operation by detecting the boot failure or stop of the operating system of a computer. SOLUTION: A timer is started (52), and when the preliminarily decided point of a computer system boot sequence is generated, the timer is cleared (60), and when the timer is not cleared after the lapse of a preliminarily decided time (72), it is decided that the failure of the computer system exists.</p>
申请公布号 JP2001092689(A) 申请公布日期 2001.04.06
申请号 JP20000249737 申请日期 2000.08.21
申请人 DELL PRODUCTS LP 发明人 VRHEL THOMAS JR;HUBER GARY D JR;STEDMAN ROY W;ARTSDALEN JAMES VAN;VENKATRAMANI KRISHNAMURTHY
分类号 G06F11/30;G06F1/14;G06F9/24;G06F9/445;G06F9/46;G06F9/48;G06F11/00;(IPC1-7):G06F11/30 主分类号 G06F11/30
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