INTEGRATED VOICE AND DATA CALL MANAGEMENT SYSTEM

摘要

The integrated voice and data call management system uses the subscriber's existing basic telephone station set and the subscriber's personal computer or other data terminal device to provide the subscriber with access to both advanced communication services and the data which relates to these advanced communication services. This is accomplished by enhancing the voice features provided for the telephone station set with a data connection to that is capable of exchanging communication services data between the subscriber's data terminal device and the telephone switching network. The telephone switching network typically maintains data communications with the subscriber terminal device via an "always on" data connection, which enables the subscriber to manage communications connections for their telephone station set. This call management system unifies multiple service needs in t he field of concurrent voice and data communication capabilities, by managing t he voice and data communication suites as a set of integrated capabilities. The subscriber can additionally program call management features into the system to address the unique needs of the subscriber, since the communication services data is available to the subscriber.