A work flow management system.

摘要

A work flow system (15) comprises a controller (20) and a work flow processor (40). An indexing user interface (21) and a work flow processing user interface (22) interact with work flow processor interface components (23). An administration setup user interface (25) and an intergration setup user interface (26) are linked to setup components (27) which generate and access a reference database (28) and a transaction database (29). The reference database (28) stores an organisation model and a process model and an interface (23) controls the work flow processor (40) according to these models.