| 摘要 |
An automatic call system including a storage device, a private branch exchange, an originating equipment, and a plurality of operator apparatuses, wherein the private branch exchange originates a call in response to an instruction for call origination from the originating equipment and notifies the call information relating to the originating call to the originating equipment and the destination operator apparatus; the originating equipment stores the called subscriber ID information such as customer telephone numbers in the storage device linked with the call information; and, when a response from a called subscriber is transferred to the operator apparatus, the destination operator apparatus retrieves the called subscriber ID information from the storage device by using the call information as a key, obtains the individual information of the called subscriber, and displays this to the operator.
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