发明名称 METHOD FOR PROVIDING OF PERSONAL INFORMATION TO CALL CENTER USING INTELLIGENT NETWORK
摘要 A method for providing personal information which can overcome the duplication and redundancy of personal information and regional limitation, includes building a Computer Telephony Integration (CTI) information database, a personal information database, and a destination information database in a Service Control Point (SCP), to provide the personal information to CTI destination terminals in an intelligent network; transferring, by a Service Exchange Point (SSP), a calling line identification (CLI) and a dialing number (DN) to the SCP when an originating subscriber dials, retrieving a personal information and a destination information from said databases, and transferring the CLI and the retrieved personal information and destination information to the SSP; and providing, by the SSP, the CLI and the personal information to the destination terminals.
申请公布号 KR100275522(B1) 申请公布日期 2000.12.15
申请号 KR19980050421 申请日期 1998.11.24
申请人 KOREA TELECOM;KOREA ELECTRONICS & TELECOMMUNICATIONS RESEARCH INSTITUTE 发明人 KANG, TAE-GYU;BAE, SEONG-YONG;CHO, SE-HYEONG;JUN, KYUNG-PYO
分类号 H04M11/00;H04Q3/00;H04Q3/64 主分类号 H04M11/00
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