SYSTEM AND METHOD FOR CONSUMER-INITIATED BUSINESS SOLICITATION CALLING SYSTEM

摘要

The present invention discloses a telecommunications system initiating telephone connections between a consumer (6) and service providers (7a-7c) based on the criteria provided by the consumer (6) and the services available from the service providers (7a-7c). The system is suitable for consumer (6) requiring direct communication with staff members of service providers (7a-7c) capable of meeting the consumer's service requirements. The system compiles a prioritized list of service providers (7a-7c) matching the consumer (6) criteria. Starting with the first service provider (7a) on the list, the system rings the service provider (7a) and determines whether or not a staff member answers the call. If the line is busy or the call is not answered by a staff member, the system sequentially moves on to the next service provider (7b) on the list or until a service provider having a staff member is located. Once such a service provider is located, the system rings the consumer (6) and connects the two parties. If the system cannot locate such a service provider, the consumer (6) is given an opportunity to repeat or modify the search.