摘要 |
<p>An online insurance information system comprises an insurance quoting system (22), an agent contact system (12), agent systems (16), and customer systems (14). The agent contact system (12) comprises a customer interfacing subsystem, a create contact engine, an agent interfacing system, and a process contact engine. The customer interfacing system is coupled to the quoting system and to a given one of the customer systems (14) for receiving an online indication by a given customer of a desire to pursue a policy with a given agent. The given customer comprises a given contact. The create contact engine identifies the given agent system and saves in a database local to the agent contact system a personal insurance profile and contact information corresponding to the given customer.</p> |