Arrangement for automatically filling databases by speech recognition and automatically performing actions corresponding to contents compares user-provided data with stored database

摘要

The arrangement has a computer with a connection to a computer network, an algorithm for speech recognition and a process for automatically processing database entries in a way such that callers are guided through a speech-controlled menu to acquire information regarding the telephone service offered. The information is detected by the speech recognition algorithm and finally placed in a database. If the new database coincides with an existing one the caller receives the information.