发明名称 |
Method and system for two-way negotiated call hold |
摘要 |
A communication system and method for a communication network is provided. The communication system and method allow a calling party and a called party to engage in a two-way negotiated call hold. The two-way call hold enables the calling party, placed on hold by a called party, to disconnect the call and be placed in a queue. The calling party is then notified when a selected position in the queue has been reached and the call between the calling party and the called party is then reconnected at the expense of the calling party. The calling party may monitor its position in the queue before the selected position has been reached.
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申请公布号 |
US6141328(A) |
申请公布日期 |
2000.10.31 |
申请号 |
US19970939376 |
申请日期 |
1997.09.29 |
申请人 |
QWEST COMMUNICATIONS INTERNATIONAL INC.;MEDIAONE GROUP, INC. |
发明人 |
NABKEL, JAFAR S.;BRUENING, GREGORY W. |
分类号 |
H04M3/428;H04M3/48;H04M3/51;H04M3/523;H04Q3/66;(IPC1-7):H04Q11/00;H04M3/00 |
主分类号 |
H04M3/428 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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