REMOTE ASSIST SYSTEM

摘要

Disclosed herein is an invention for remote communication, wherein a user (500) in one location (502) has real-time access to information captured at a remote location (503). By combining video conferencing capabilities and a unique video helmet on-site workers (500) can communicate and collaborate directly with support centers and factories. In an embodiment, the invention disclosed herein allows support personnel (521) to remotely assist on-site workers (500) by easily directing complex procedures since remotely-located support personnel (521) will be able to see and hear exactly what the on-site workers (500) are experiencing. Additionally, the disclosed invention allows for emergency and preventive maintenance to be conducted in real-time at far less cost than conventional approaches.