SERVICE FAULT INFORMATION PROVIDING METHOD, SERVICE FAULT INFORMATION PROVIDING SYSTEM AND RECORDING MEDIUM RECORDING SERVICE FAULT INFORMATION PROVIDING PROGRAM

摘要

PROBLEM TO BE SOLVED: To immediately provide detailed service fault information to a user terminal that makes access. SOLUTION: Service providing nodes 500, 501, 502 provide a service to a user terminal via a gateway node 503 and an access network 400. A service fault management system 504 manages fault information of the service providing nodes 500, 501, 502. The gateway node 503 automatically transfers an access request addressed to a service providing node to the service fault management system 504 on the occurrence of a fault in the service providing node and the system 504 receives managed fault information and provides it to the user terminal.