METHODS AND SYSTEMS FOR ENABLING A REPLY CALL TO A VOICE MAIL MESSAGE

摘要

Methods and systems for enabling a subscriber to reply to a voice mail messa ge that has been made available for the subscriber at a voice mail system (VMS) . In response to an indication, the VMS transmits a release message with respe ct to the subscriber's communication to the VMS, which communication then is terminated to an intelligent network element (INE). The INE originates a cal l to the party to whom the subscriber desires to reply. The subscriber's communication and the INE's call are bridged to form the reply call from the subscriber to the party. The VMS is not included in the call path. After the reply call is concluded, the bridge is dismantled, the IP is released, and t he subscriber's communication is returned to interaction with the VMS without t he subscriber having to make a separate call into the VMS.