SPEECH-RECOGNITION-BASED PHONE NUMBERING PLAN

摘要

In accordance with one aspect of the present invention, a network comprised of, but not limited to redundant telephone call processing computers (servers), database servers and voice recognition servers is provisioned and connected with a telephone company to receive multiple simultaneous telephone calls placed to a set of phone numbers. Each telephone number terminated on the network will belong to a group of, for example, several thousand subscribers. When a caller dials this number, the caller is asked by the call-processing server to state the name of the person trying to be reached. The voice recognition server recognizes the particular subscriber name with high accuracy and confirms it back to the caller and subsequently directs the call to the subscriber. In accordance with one aspect of the present invention, a network comprised of, but not limited to redundant telephone call processing computers (servers), database servers and voice recognition servers is provisioned and connected in a Centrex-like way with a telephone company to receive multiple simultaneous telephone calls placed to a set of phone numbers. Each telephone number terminated on the network will belong to a group of, for example, several thousand subscribers. When a caller dials this number, she or he is asked by the call-processing server to state the name of the person that is trying to be reached. The voice recognition server recognizes the particular subscriber name with high accuracy, confirms it back to the caller and directs the call to the subscriber.