SPECIAL HANDLING PROCESSING IN A PACKAGE TRANSPORTATION SYSTEM

摘要

The application discloses a method and system for processing packages designated for special handling and notifying an appropriate party as to whether special handling has been applied to these designated packages. The system prepares carrier personnel in advance for the arrival of such package s. Detailed package information for a current day's shipments is sent electronically from a consignor to the carrier, which sorts the information and makes it available to carrier personnel at package handling centers wher e special handling will be verified or applied. Notification of the status of the packages is transmitted to the consignor by e-mail, pager, or posting on a secure web site. Resolution of exceptions is expedited by the accessibility of information as provided by the system. Carrier management can readily monito r the operation of the system both in real time and historically.