发明名称 |
Computer system for interactive help using human-understandable knowledge and computer-understandable knowledge |
摘要 |
A computer-understandable knowledge base for accumulating computer-understandable task knowledge and a know-how knowledge base for accumulating know-how knowledge understandable for a human being are provided. In accordance with, for example, a result of the process for solving a problem which has been performed by the computer-understandable knowledge base 1, know-how knowledge relating to the problem solution is automatically retrieved and presented. Since know-how knowledge relating to the problem solution is automatically retrieved and presented in accordance with the state of the problem solving process which has been performed by the computer-understandable knowledge base, a user is able to efficiently make a reference to required know-how knowledge without a complicated process for conditions for retrieving the know-how knowledge. Even if a problem cannot be solved by the computer-understandable knowledge base, the know-how knowledge is used to guide the problem solution.
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申请公布号 |
US6098061(A) |
申请公布日期 |
2000.08.01 |
申请号 |
US19970816972 |
申请日期 |
1997.03.13 |
申请人 |
KABUSHIKI KAISHA TOSHIBA |
发明人 |
GOTOH, KAZUYUKI;NUMAGAMI, HIDEO;TAKEBAYASHI, YOICHI;SASAKI, KOUICHI |
分类号 |
G06F17/30;G06F9/44;G06N5/02;G06N5/04;(IPC1-7):G06N5/00 |
主分类号 |
G06F17/30 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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