| 摘要 |
In accordance with the teachings of the present invention, a voice response system with visual menus along with audio menus is provided. The system includes a voice response host computer, a touch tone phone, a personal computer with a display screen and a communications interface for converting DTMF signals or other tones to digital signals. The personel computer has a program to display visual menus on the screen. The user interface of the voice response system provides both audio and visual menu listings.
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