摘要 |
<p>The telephone communication processing has means (16-18) of associating a computer terminal (a) with a telephone (A). The options are displayed on the computer screen (15) , and a mode (8) chosen via a keyboard (20,21). Processing is carried out to reroute (10) a telephone call towards the desired telephone location, replacing the information state by the desired telephone, and allowing route switching without large scale telephone routing changes.</p> |