发明名称 FAULT REPORT SYSTEM
摘要 PROBLEM TO BE SOLVED: To provide a fault report system where a notice destination is revised for each fault and a point of the fault can be confirmed by a voice message. SOLUTION: A report means 24 makes a phone call to a notice destination telephone number with highest priority stored on a 1st line of an address directory in use by using a VOICE MODEM 4 on the basis of information of the address directory of a report destination ranked for each fault content. When the arrival of an incoming call is confirmed, voice data for each of fault contents are transmitted from a voice data storage section 34 by using the VOICE MODEM 4. When it is confirmed that a # button at a notice destination is depressed consecutively twice during voice data transmission or after transmission, a confirmation message is sent by using the VOICE MODEM 4, the phone communication is interrupted and the report is made complete. Thus, a fault report in voice is attained in the order of ranking by fault contents.
申请公布号 JP2000165551(A) 申请公布日期 2000.06.16
申请号 JP19980334102 申请日期 1998.11.25
申请人 NEC SOFTWARE KANSAI LTD 发明人 ONO YOSHIAKI
分类号 H04L29/14;H04B3/46;H04L12/24;H04L12/26;H04L12/54;H04L12/58;H04M11/04 主分类号 H04L29/14
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