A transaction processings system

摘要

A transaction processing system (1) has a central hub (2) which interconnects a high-speed data-base server (3), a voice processing server (5), and an interface server (6). The voice processing server (5) has a central processor and distributed processors including telephony interface circuits (5(a), station interface (5b), speech recognition DSPs (5c), and text-to-speech circuits (5d). The server (5) distributes processing in such a way that a user can make a telephone call to the system and convey data for a transaction by normal speech. The system uses this data to generate transaction records and to process transactions.