发明名称 System och metod för samtalsdirigering
摘要 A system for routing and answering of calls from a sender (1) over a communication network (2), which system includes a receiving unit (3), arranged to detect said sender's position, and a control unit (4), connected to the receiving unit. Said control unit is connected to an event database (8) on which event data for earlier reported events are stored, containing event position information. Detected sender position is compared with the stored event position, and if they correspond with preset accuracy, the call is routed via a switching unit (9) to a call answering unit (5) for answering of the call with a message containing information about said stored event. If, on the other hand, it is judged that the sender position does not correspond with the event position, the call is routed, via the switching unit, to an operator (10) for reporting of new observed event.
申请公布号 SE0001525(D0) 申请公布日期 2000.04.27
申请号 SE20000001525 申请日期 2000.04.27
申请人 TELIA AB 发明人 HANS *BERGENDORFF
分类号 H04M3/42;H04M3/51;(IPC1-7):H04M/ 主分类号 H04M3/42
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