摘要 |
PROBLEM TO BE SOLVED: To use a radio ID card or tag and the video image of an identified customer by receiving customer's features from a questioner unit and combining the customer's features with the visual image of the customer. SOLUTION: When a customer carrying a proper customer ID card (or ID tag) passes near a questioner antenna 14, the customer ID card 10 transmits at least a specific customer identification number and this customer identification number is received by the antenna 14 and transmitted to a transmitter/ receiver circuit 22. When a customer's profile, tastes and transaction history data are transmitted to a system by the ID card 10 of the customer, a control unit 20 or a network server 28 combines the information with the video image data of the customer. Then, a customer recognition information and data set obtained as the result is offered to various types of sales and/or service aid terminal equipment installed in a commercial facility as complete records. |