发明名称 |
Method and system for efficiently transferring telephone calls |
摘要 |
A computer implemented method responds to a telephone call from a caller. In response to receiving the telephone call, a first call receiving device obtains call information for the caller. The first call receiving device transfers the telephone call and transmits the call information to a second call receiving device. A call recognition service may be employed as a central repository for the call information and as an interface between the call receiving devices. Transmitting the call information to the second call receiving device enables the second call receiving device to service the caller without having to reobtain the call information for the caller.
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申请公布号 |
US6038293(A) |
申请公布日期 |
2000.03.14 |
申请号 |
US19970922369 |
申请日期 |
1997.09.03 |
申请人 |
MCI COMMUNICATIONS CORPORATION |
发明人 |
MCNERNEY, SHAUN;CULLERS, WILLIAM RUSTY |
分类号 |
H04M3/51;H04M3/54;H04Q3/72;(IPC1-7):H04M3/58 |
主分类号 |
H04M3/51 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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