INTERACTION RECORDING SYSTEM

摘要

PROBLEM TO BE SOLVED: To provide an interaction recording system for accepting complaint or the like with a voice, and for transmitting this in a configuration to be used for the following processing to a processor. SOLUTION: This system is provided with a recording device 200 for recording interaction voice data and an information processor 100 for generating an identifier for identifying a specific part for voice data to be recorded, and allowing the recording device 200 to record this identifier. The information processor 100 accepts a request for the generation of the identifier and generates the identifier for the voice data to be recorded in the recording device 200, and the identifier is recorded in the recording device 200 so as to be made to correspond to the voice data to be recorded. Voice data 212 and identifier data 211 are recorded in the recording device 200, and text data 214 obtained by voice-recognizing the voice data by a voice recognizing part 330 are recorded.