Service order mechanism for telephone subscriber

摘要

A system and method for allowing telephone subscribers to update over the Internet the features which are active on the telephone. A server on the Internet is connected to a profile repository which determines which features are active on each subscriber line. Subscribers with Internet access may access a special home page, and access their feature profile and make additions, deletions etc. to it. This eliminates the need for a human operator to process requests for changing feature profiles.