发明名称 NETWORK CONTACT TRACKING SYSTEM
摘要 In the present invention a method and apparatus is provided for information gathering and dissemination on a computer network, such as the Internet or a private network. Information dissemination is based on a profile of information compiled on a client accessing the network. The profile is referenced to create customized communications. The communication may be transmitted via standard web and e-mail interfaces, fax, conventional mail, or voice mail. The invention is particularly useful in gathering sales and marketing data from a web site visitor's browsing behavior or purchasing behavior and from user provided input. As a user's behavior is recorded, the invention also allow for customized messages to be selected and displayed on the web site in response to such behavior. Dynamic and unattended customization of web pages, e-mail or other messages (i.e., by varying the content thereof) is possible. The invention has application a wide range of contexts including business, scholastic and professional (e.g. medicine) environments where customized interactive information exchange with an individual user is desired.
申请公布号 CA2306175(A1) 申请公布日期 2000.02.17
申请号 CA19992306175 申请日期 1999.02.01
申请人 E2 SOFTWARE CORPORATION 发明人 KEENE, JOHN D.;FARRIS, JEFFREY L.
分类号 G06F9/50;G06F13/00;G06Q10/00;G06Q30/00;(IPC1-7):H04L12/16;G06F17/40 主分类号 G06F9/50
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