Automatic routing technique

摘要

The routing of calls from one network (100) to another network (170) may be accomplished by tracking the call completion history over each trunk group (1741-1742) connecting the networks. From a knowledge of the call completion history for each route, a Completion Rate Factor (CRF), representing the ratio of completed calls to all calls attempted is computed. The route having the CRF representing the highest number of completions is then selected. Typically, the process is dynamic, so that if the selected route no longer has the highest number of completions, then the route previously found to have the highest number of call completions is selected. The concept of completion rate factor routing can be extended to multiple carriers to yield a carrier completion rate feature routing technique. Routing may also be completed in accordance with network congestion to route advance a call.