DISPATCH APPLICATION UTILIZING SHORT MESSAGE SERVICE
摘要
A dispatch communication and management system and method, preferably based on the SMS function (142) of the GSM specification, allows a dispatcher (130) and a remote service technician (120) to exchange messages in a prescribed format to alternately enter event information into a customer service record.
申请公布号
WO0002371(A1)
申请公布日期
2000.01.13
申请号
WO1999US15137
申请日期
1999.07.06
申请人
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION;HART, JOHN, P.;SMITH, WAYNE, H.