SERVICE PROVISION SUPPORT SYSTEM

摘要

A communications service provision support system which supports multiple different types of services during a service sessions, said system when in use comprising a session manager which performs functions generic to each of said multiple different types of services during service sessions; wherein for each of said multiple types of services, said session manager is arranged during a service session to generate event messages indicating discrete changes in the session-related status of individual users of the system and to transmit said event messages to an event handler for processing.