GOODS AND CLIENTS MONITORING IN A RETAIL STORE

摘要

The retail store of the present invention is designed to detect the potential theft of goods from a store by customers and to enable capture of data reflecting the shopping behaviour of customers to provision of such data enables improved store management. The produce is conveyed around the store by the customer in a produce-carrier. The produce-carrier or customer carries an identification device attached to each carrier and bearing a readable identification code. The customer transport selected produce in the produce-carrier to a payment area at which the selected produce is purchased. Readers for reading the identification tags are distributed about the store including at the payment area. Outputs from the reader are connected to means for generating data representative of the position of produce-carrier or customer in time and space in the store. The system helps reduce theft, enables personalised promotion or marketing, reduces queuing at checkouts and other areas and enables efficient recirculation of produce-carriers, and enables staff deployment in response to varying levels of activity in a store.