Administrative monitoring system for calling card fraud prevention

摘要

An improved method and apparatus for administrative monitoring of a calling card fraud prevention system is disclosed. An administrative monitor continuously oversees the functions performed by components of the fraud prevention system and thereby detects abnormalities in system performance. The administrative monitor regularly compiles status information from system components and applies a set of predefined thresholds in order to determine whether abnormalities are present. Upon detection of an abnormality, the administrative monitor generates a health warning, which is displayed on workstation monitors to provide notice of the problem.