摘要 |
A method and apparatus for alerting personnel in response to an alarm from an automated system. The monitoring system detects an alarm. Upon detection of the alarm, the monitoring system searches a list. The list includes contact numbers, wherein each contact number has a corresponding contact person, delay time, and a contact day and time for when each contact number should be used. A current day and time is matched with a contact day and time from the list. Upon a successful match, a contact person corresponding to the matched contact day and time is notified using a contact number corresponding to the matched contact day and time. If after a delay time corresponding to the matched contact day and time the alarm is not reset, a next contact number from the list having a contact day and time matching the current day and time is used to notify a contact person corresponding to the next contact day and time. A next contact number is selected and used from the list until the alarm is reset.
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