发明名称 INTEGRATED CUSTOMER INFORMATION MANAGEMENT SYSTEM
摘要 PROBLEM TO BE SOLVED: To attain the mutual valid use of the customer information and use result information of each business office, and to prevent the waste and mismatching due to the overlap of data. SOLUTION: When the registration of customer information and use result information is requested from an information inputting means 11 provided at an input and output device 1 of each business office, an information managing means 21 provided at an integrated managing device 2 operates the integrated management of the customer information and use result information whose registration is requested, and stores it in an information storing means 22. Also, when the retrieval of the customer information and use result information is requested from the information inputting means 11 provided at the input and output device 1, the information managing means 21 provided at the integrated managing device 2 retrieves the customer information and use result information whose retrieval is requested from the information storing means 22, and an information outputting means 12 provided at the input and output device 1 outputs the retrieved customer information and use result information.
申请公布号 JPH11161713(A) 申请公布日期 1999.06.18
申请号 JP19970344126 申请日期 1997.11.28
申请人 NEC CORP 发明人 KAWANISHI KOJI
分类号 G06Q30/02;G06Q10/00;G06Q50/00 主分类号 G06Q30/02
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