发明名称 Real-time interactive directory
摘要 An interactive directory provided for a workstation having a connected video monitor and adapted for network access has an interactive display for displaying status for individual entities, being persons and organizations. Entities are listed in the display along with status for each entity. There may be multiple fields for status, and some fields display telephone numbers and/or IP addresses for Internet telephones, while others may provide alphanumeric display. A remote access contact address is stored and associated with each directory entity, and when the directory is active, the workstation accesses status information from network sources associated with individual directory listings. Status for entities in the directory is therefore updated in real time as the directory is used. In some embodiments multiple graphic indicia, such as underlining, shading, font choice and the like are used to provide status indication in various fields of the interactive display. In some embodiments alpha-numeric status is provided as well. In other embodiments telephone calls, including Internet telephone calls, may be placed by interactive input to the directory.
申请公布号 AU1115699(A) 申请公布日期 1999.05.31
申请号 AU19990011156 申请日期 1998.10.22
申请人 GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 发明人 RICHARD B. PICKERING
分类号 G06F17/30;H04M1/27;H04M1/2745;H04M3/00;H04M3/38;H04M3/42;H04M3/493;H04M3/51;H04M3/523;H04M7/12;H04M11/00;H04Q3/62;H04Q3/64;H04Q7/20 主分类号 G06F17/30
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