发明名称 REAL-TIME INTERACTIVE DIRECTORY
摘要 An interactive directory (Fig. 2) provided for a workstation (110) having connected video monitor (132) and adapted for network access has an interactive display for displaying status for individual entities, being persons and organizations. Entities are listed in the display along with status for each entity (Fig. 2). There may be multiple fields for status, and some fields display telephone numbers, while others may provide alphanumeric display (Fig. 2). A remote contact address is stored and associated with each directory entity, and when the directory is active, the workstation (110) accesses status information from network sources associated with individual directory listings.
申请公布号 CA2309184(A1) 申请公布日期 1999.05.20
申请号 CA19982309184 申请日期 1998.10.22
申请人 GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 发明人 PICKERING, RICHARD B.
分类号 G06F17/30;H04M1/27;H04M1/2745;H04M3/00;H04M3/38;H04M3/42;H04M3/493;H04M3/51;H04M3/523;H04M7/12;H04M11/00;H04Q3/62;H04Q3/64;H04Q7/20;(IPC1-7):H04Q7/20;H04M1/64 主分类号 G06F17/30
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