System and method for providing a unified communications link between divergent communication networks

摘要

A unified communication system is designed using an agreed upon transmission protocol between different carriers. The protocol is used to allow the automatic gathering of administrative data (such as trouble reports) from diverse locations within a sending network, using the proprietary administration data language and structure of that network. The gathered data is transported using the transmission principle to a single point of contact at a receiving network and translated into a data structure proprietary to the receiving network and thus presented to the proper system for action within the receiving system.