发明名称 |
ELECTRONIC MESSAGE MANAGEMENT SYSTEM |
摘要 |
An electronic message, or e-mail, management system having a digital computer for accepting e-mail messages; a program interface for automatically transferring received electronic messages to a database; a structured database for storing the received electronic messages in a predetermined format; and an interface for allowing a customer service representative, at a remote computer, to access, and respond to, the electronic messages stored at the database. |
申请公布号 |
WO9904347(A2) |
申请公布日期 |
1999.01.28 |
申请号 |
WO1998US15240 |
申请日期 |
1998.07.21 |
申请人 |
MATRIXX MARKETING INC. |
发明人 |
BOTTS, JENNIFER, M.;MUSSON, KAREN, L.;STITES, ELIZABETH, M.;WEBER, DOUGLAS, C.;WILSON, DAVID, A. |
分类号 |
G06Q10/10;H04L12/58 |
主分类号 |
G06Q10/10 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|