A multimedia telecommunications call centre (10) receives incoming calls via a gateway (14), which transmits the call request to a multipoint controller (20). The multipoint controller controls call routing to a desired terminal (22, 23) on a network (30), with the physical call datastream being carried directly across the network without mediation by the multipoint controller, thereby obviating bottlenecks at the controller and providing scalability.
申请公布号
WO9904547(A1)
申请公布日期
1999.01.28
申请号
WO1998GB02051
申请日期
1998.07.13
申请人
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY;POTTER, JONATHAN, MORGAN, MELBOURNE;LANG, RUSSELL, JOHN;WITCHALLS, STEWART, ROBIN
发明人
POTTER, JONATHAN, MORGAN, MELBOURNE;LANG, RUSSELL, JOHN;WITCHALLS, STEWART, ROBIN