发明名称 AUTOMATIC CALL DISTRIBUTION SYSTEM WITH DISPLAY DATA STORAGE COMPRESSION SYSTEM AND METHOD
摘要 An automatic call distribution system (10) with a plurality of different types of display terminals (18, 20) which require display data to be presented to them in different formats employs a formatter (26) which selectively uses formatting information (24) to construct formatted data from unformatted display data in a memory (22) into a formatted display data buffer (28) in accordance with the appropriate formatting information for the particular type of display terminal at which the data is to be displayed and then conveys the buffered data to the display terminal (18, 20) in the appropriate format.
申请公布号 CA2102866(C) 申请公布日期 1999.01.26
申请号 CA19932102866 申请日期 1993.11.10
申请人 发明人 KOVARIK, KARLA M.
分类号 H04M3/42;G06F3/14;H04M3/51;H04M3/523;H04M3/60;H04M11/00;H04Q3/545;H04Q3/58;H04Q3/66;(IPC1-7):H04Q3/64 主分类号 H04M3/42
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