| 摘要 |
A client-server telephone call router system as part of a customer premises system (123) has a client-server router adapted to execute on a telephony switch (121), such as a public branch exchange (PBX) or other telephony switch (121), or on a processor (223) connected by CTI link to a telephony switch (121). The telephony switch (121) or processor (223) executing the router is connected to a local area network (LAN) (301) that also interconnects computer workstations (361, 362) proximate to telephones (131, 132) connected to the telephony switch (121). Client user interface applications run on the computer workstations (361, 362), allowing clients to edit routing rules for the router (207), which has a list of routing rules keyed to users and workstations (361, 362) of the customer premises system (123). The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation (361, 362) on the LAN (301) his/her own routing rules, and transmit the edits to the client-server router (207) where the rules will be followed to route calls for that user and protocol.
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