USE OF WEB TECHNOLOGY FOR SUBSCRIBER MANAGEMENT ACTIVITIES

摘要

External entity (36) data access to the customer administrative system (14) and database network elements (16) of a telecommunications network (10) is provided through a web-server (32) and an Internet (30) connection. The integrity and security of any stored data is protected through the use of a firewall (34) implemented at the web-server. In one aspect, an interface (12) is connected between the customer administrative system (14) and database network elements (16) and is also connected to the web-server (32) to handle external entity (36) requests by specifying not only which actions need to be taken but also routing the request to a proper destination. In a second aspect, the interface (12) is by-passed with respect to the handling of external entity (36) requests, with the web-server (32) specifying the actions to be taken and routing the request to the proper destination.