摘要 |
A know-how management apparatus that enters a poster of an article of know-how on an item into a list as a consultant for the item, retrieves a consultant from the list when the item is retrieved, and transmits a question issued from a questioner to the consultant retrieved from the list. In a second aspect of the apparatus, a management right of an article is transferred to another know-how management apparatus. The article is distributively managed by a plurality of know-how management apparatuses. Also in this second aspect, management information, which includes the article whose management right is transferred and information relevant to the article, is transmitted to the know-how management apparatus of the transfer destination. Meanwhile, each of the know-how apparatuses changes manager apparatus information regarding the article whose management right is transferred and which is included in manager apparatus lists in each of the know-how management apparatuses, into manager apparatus information reflecting transfer of the management right to the apparatus of the transfer destination.
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