IMPROVED ARCHITECTURE FOR VOICE MESSAGING SYSTEMS

摘要

An improved architecture for providing high capacity capability to voice message systems is disclosed. The system includes a plurality of stand-alone voice message processors (VMP), each of which are communicatively connected via a high-speed local area network. Each of the voice message processors are communicatively connected to a network interface module (NIM) that receives all incoming calls from a public switched telephone network (PSTN). A control module is connected to the NIM and also interfaces with each of the VMPs over the local area network. As each incoming call is received, the control module routes the call to the appropriate VMP assigned to the subscriber to whom the call is designated. A terminal server is also connected to the local area network. The terminal server receives calls from subscribers utilizing a personal computer. In this manner, a subscriber can access his or her voice mailbox account.