摘要 |
A method for executing a machine-controlled appointment reservation dialogue, first receives an external remote access call that is interrogated for ascertaining that a reservation appointment is requested. If positive, the reservation appointment so requested is interactively checked versus an appointment schedule. If positive, a feasible reservation item is entered into an appointment memory. In particular, the method is based on executing a bidirectional and negotiative human-machine speech dialogue for the ascertaining and checking, and for reservation entering into a digital appointement memory. |