Consultation data is generated by selecting pre-stored narratives from a relational database table. A communication channel is established between consultation stations and a processing station via an HTML intranet. Response data is supplied to the processing station and said responses are analysed at said processing station. A first response is analysed to select a narrative and while processing said first response a second response is recursively processed so as to modify the processing of said first response. <IMAGE>
申请公布号
EP0845744(A1)
申请公布日期
1998.06.03
申请号
EP19960308640
申请日期
1996.11.29
申请人
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
发明人
GOOD, NICHOLAS;HUTCHINS, ALISON;NEWBOLD, RICHARD E.;PURI, NAVNEET K.;WARNE, DIANE L.