摘要 |
<p>A network peripheral device (11) connected to a network (6) via a router (7) obtains remote servicing instructions over the network. Initially, a first packet sent from a remote service organization (1,3,4,8) is received by a network peripheral device (11) via the network (6), the first packet including a request for servicing information from the network peripheral device (11). Next a second packet is sent automatically upon receipt of the first packet from the network peripheral device (11) to the remote service organization (1,3,4,8) via the network, the second packet including the requested peripheral servicing information. Thereafter, a third packet sent from the remote service organization (1,3,4,8) to the network peripheral device (11) via the network (6) is received by the network peripheral device (11), the third packet including an instruction to execute a peripheral servicing function. Finally, the peripheral servicing function is executed by the network peripheral device (11) automatically in response to the third packet.</p> |