| 摘要 |
A device, a system and method for storing connection data transmitted by a telephone exchange (11) in an agent unit (19), where the agent unit is part of a subordinate means in a supervising system. A superordinate supervising means (24) is formed of one or more computers with the task of collecting data from one or more telephone exchanges, which they contact over some data network (23) via the agent unit (19). The connection data is transmitted by the exchange unit and stored in the reserved memory area (the buffer) (20) in the agent unit (19) and can be emptied and collected by the superordinate supervising means (24) through a normal file transfer process over said data network (23). |
